Shipping & Delivery

Last updated on 20 February 2020.

We know all of us don’t like to wait, so we make sure we dispatch your order
within 1 – 2 working days, and our courier partner Fastway will takes 1 – 3 days to deliver your parcel to your door depend on the location.

You need to add or change the address before placing an order, any orders made to
incorrect locations, will be charged or sent to a nearby store awaiting collection by
customer. If delivery charges applied on the first attempt there will be no refund for
location error dispatch.

Once we dispatched your order with our courier partner, they will handle the rest
until parcel reach you. Delivery time is not guaranteed; however, we have attached standard time frame on the table below.

 

LocationNormal Time framePricesMaximum weight allowed per label
Gauteng1-3R89.0015kg
Main Centres2-5R89.0015kg
Rest of the country3-6R89.0015kg

Follow the return policy linked to our site, for specific instructions to follow for an
exchange or return make sure you do all this within the time frames noted.

Wow, wait don’t panic! Just order again, Kidding! You can use your tracking number
to check your package route and delivery time estimation.

In the unlikely event that you are in doubt of purchasing online, Value Co currently has 8 stores in Johannesburg, Pretoria, Rustenburg, Pietermaritzburg, and we will have stores in Cape Town, Port Elizabeth, East London, Durban in 2020. You always can find us if you fear placing an order online. Please click the Here and locate one of our stores from there