Terms and Conditions

This Agreement was last modified on 18 February 2016.

 

Introduction

  • This store can be accessed on the following URL Valueco.co.za, and is owned and operated by Value Co.
  • These website Terms and Conditions are binding and enforceable against every person that accesses or uses this website for the provided services.
  • These T&C’s govern the ordering, Sale and Delivery of Goods and the use of the website.
  • This website allows you to shop online for extensive range of goods including, Home and kitchenware, Electronics, Toys, Beauty products, books, pet toys, jewelry, wall decorations, and more (Goods).
  • Value Co allows third party sellers to advertise and sell on their store, in the event of third-party goods sold on the above website, the third party’s terms and conditions shall apply along with these conditions. The goods belonging to third-party shall be indicated to the customer through the site.

 

Important notice

 

  • These Terms and Conditions apply to users who are consumers for purpose of the Consumer Protection Act, 68 of 2008
  • The website also proclaims the Electronic Communications and Transactions Act 25 of 2002
  • These terms and Conditions contain provisions that:

 

    • May limit the risk or liability of Value Co or third party; and/or
    • May enforce repercussions for risk or liability for the user or consumer by involving official authority; and/or
    • May compel the user to indemnify Value Co or third-party; and/or Serves as an acknowledgement, by the user of a fact, and/or
    • May be used as guidelines by users to access valid claims provided the proper steps are followed.
    • Attention is emphasized to these Terms and Conditions because they are important and should be carefully noted.
    • Value Co will never ask for your password for the username you registered to access out website and make purchases.
    • If there are any provisions in these Terms and Conditions that you do not understand, it is your responsibility to ask Value Co to explain it to you before you accept the terms and conditions or continue using the website.
    • Nothing in these terms and conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, whatever the case may be, created for you or Value Co in terms of the CPA (Consumer Protection Act)
    • Value Co permits the use of this website subject to the Terms and Conditions being accepted. The user of the website in any way, shall be deemed to as an acceptance of all the Terms and Conditions.

 

Refunds Policy and Privacy policy

 

  • Please refer to our Privacy Policy and the Returns Policy for more information about returning products also the collected information by this website (and related refunds, replacements or repairs).  The Returns Policy and Privacy Policy are incorporated by reference (which means that it forms part of these Terms and Conditions).

 

Registration and use of the website

 

  • Only registered users may redeem Coupons and Gift Vouchers on the Website.
  • To register as a user, you must provide a unique username and password and provide certain information and personal details to Value Co.
  • You will need to use your unique username and password to access the Website in order to purchase Goods.
  • You agree and warrant that your username and password shall:
    • be used for personal use only; and
    • not be disclosed by you to any third party.
    • for security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.
  • You agree that, once the correct username and password has been logged, irrespective of rights given to the person accessing the, Value Co will take it that you are the individual that has accessed the site and conducted the purchase thus holding you liable to the Terms and Conditions.
  • It is your responsibility as the account holder to report any and all fraudulent activity that has been occurring with your personal value co account, to cancel unwanted orders within duration and ask for remedial steps in case of being a victim of hacking.
  • The use of this website warrants that you are over the age of 18 (eighteen) years of age or older and of full legal capacity. If you are under 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the website only with the involvement and supervision of your parent or legal guardian who will be legally bound to the responsibilities obligations of the terms and conditions.
  • You agree that you will not in any way use any device, software or other instrument to alter or attempt to alter with the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorized Value Co representative.
  • You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorized Value Co representative.
  • All media content – Photographs, Illustrations, Coding and Content on the website are copyright protected, not permitted use or manipulation of the content will result in persecution by the law.

 

Conclusion and availability of Stock

 

  • Registered users and nonregistered users may place orders for Goods, which Value Co or Third-Party Seller may accept or reject based on availability. Whether Value Co or Third-party accepts an order is entirely based on the availability of Goods, correctness of the information relating to the Goods (including without limitations the price and location information for delivery purposes) and receipt of payment
  • NOTE: Value Co or the Third Party Seller will notify the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and Value Co or the Third Party Seller come into effect. This is regardless of any communication from Value Co stating that your order or payment has been confirmed. Value Co will indicate the rejection of your order (by Value Co authorized representatives or the Third-Party Seller) by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
  • The obligations by Value Co to delivering your goods is dependent on the authenticity of the address you provided if Value Co is having difficulties with finding the provided location, the goods will be stored in our closest store to the provided location and further communication will be conducted, with regards to persisting delivery difficulty the customer will be required to come collect the goods from the store in person. The notification for the inability to deliver within the delivery period will give rise to the ability for you to cancel the order within seven working days after the notification. If you chose to cancel, we will reimburse you for the Goods and not the delivery charges if the deliver attempts were not successful based on the provided information by the registered user.
  • The delivery obligations by Value Co will be deemed successful after the delivery services have verified the location of delivery with the supplied address and the identification of the person receiving the goods and acquired the signature thus furnishing the receiver with a delivery slip copy.
  • Value Co is not responsible for any loss or unauthorized use of a product, after it has been delivered the product to the physical address nominated by you.

 

Errors

 

  • We shall take reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the website. Thus, should there be any errors of whatsoever nature on the website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to transaction based on any such error. In the case of any errors with the purchase price, the refunding of the amount paid shall be governed by the Returns Policy.
  • Value Co shall not be bound to any errors resulting to the negligence of Third-Party regarding goods displayed on any third-party websites.

 

Gift Vouchers and Coupons

 

  • Value Co may from time to time make physical or electronic gift vouchers and promotional coupons or discounts available for use on the towards the purchase of Value Co Goods. Gift Vouchers and Coupons can only be redeemed while they are valid, and their expiry dates cannot be extended, authentication of all physical and electronic vouchers and coupons is mandatory  at all times, the discovery of any violations shall be taken to the authority and perpetrators will be band for a duration from accessing the Value Co site

 

Gift Vouchers

 

  • Gift Vouchers that are purchased by users are valid for ONE year, Gift Vouchers that are given away will be valid for use according to the duration listed on the voucher and in the data base of Value Co. In both cases when the expiry date is reached no further use can be done with the Gift Voucher and Coupon

 

  • Gift Vouchers are not; Refundable for cash, interest accumulating and only the original Gift Voucher and Coupon can be presented to the shops of Value Co.
  • You may use Gift Vouchers to purchase an item along with extra money on the side by to equate to the amount of the item.
  • Value Co is not responsible for the damages your Gift Voucher can sustain due to negligence and wear and tear.
  • After receiving the Gift Voucher the user is responsible for proper storage to insure future transaction takes place without hindering factors like missing pieces on the voucher, All Gift Vouchers need to be authentic and the failure of the authenticity of the voucher will result in further action.

 

Coupons

 

  • There are two kinds of Coupons Fixed Coupon (R50.00 off) and a Percentage Coupon (10%)
  • Value Co issues out Gift Vouchers and Coupons at random and we are entitled at any duration to correct, cancel or reject a Coupon for many reasons for example fraudulent distribution and acquiring of Gift Vouchers and Coupons.
  • Coupons cannot be earned, and conditions regulate how they can be used.
  • As a rule, and unless specified otherwise on the specific Coupon itself:
    • each Coupon can only be used once.
    • only one Coupon can be used per order.
    • only one Coupon can be used on the Website per person per promotion/campaign.
    • Percentage Coupons may only be redeemed on purchases with a total cart value of less than R10.000.00.
    • You may be required to present communications where the coupon code is mentioned by Value Co as authentication before the use of the coupon.
    • Instructions on how to use the coupon can be acquired from all the Value Co stores.

 

Payments

 

  • Value Co is committed to providing secure online payment facilities. Transactions are encrypted using appropriate technology for encryption.
  • Regardless of the seller of the item within the Value co Website/Store payments can be made for goods through:
    • Debit Card.
    • Credit Card: where payment is made by credit card authentication through extra information and/or verification, without verification of the purchase order may get cancelled, Your use of any payment method you acknowledge that you have sufficient funds to carry out the order successfully.
    • Direct Bank Deposit or Electronic Fund Transfer (EFT), the use of these two forms must be conducted within 5 (five) working days after or on the day of placing your order. failure to make payment will result in cancellation of the order.
    • Instant EFT
    • Cash on delivery (Except where any of our exclusions apply) by taking this option you declare that you have the precise cash on hand at the time of delivery.
    • Value Co Gift Voucher and Coupons

 

Delivery of Goods

 

  • We offer two types of delivery processes:
    • Outsourced Currier services
    • Self-Collection
  • Currier charges may be subject to change without prior notice, you will see the delivery charges on the cart before checkout.
  • We will notify you of any difficulties to deliver the Goods during the delivery period. You may then within 7 days of receiving the notification to elect whether you want to cancel and get full reimbursement for your purchase price.
  • to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order.

 

Disclaimer

 

  • The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
  • Whilst Value Co takes reasonable measures to ensure that the content of the Website is accurate and complete, Value Co makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Value Co’s representatives, Value Co shall not be bound thereby.
  • Value Co disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

 

  • Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind.
  • Any views or statements made or expressed on the Website are not necessarily the views of Value Co, its directors, employees and/or agents.
  • In addition to the disclaimers contained elsewhere in these Terms and Conditions, Value Co also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, Trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardize or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardize, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Value Co, its employees, agents or authorized representatives. Value Co thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.

 

Information

 

For the purposes of the ECT Act, Value Co’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:

Value Co Trading (PTY) LTD

Reg No. 2018/113162/07

Unit 28, Block A
Gold Reef Business Park,
119 Booysens Reserve Road,
Theta, Johannesburg.

Vat No.4140285497

Online Store Inquiry: [email protected]

General Inquiry: [email protected]

Telephone Number: (011) 496-7187

 

General

 

  • Value Co could, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents with obligations to us of processing any orders that are already made by you before the closing down of the website.
  • You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
  • Any failure on the part of you or Value Co to enforce any right in terms hereof shall not constitute a waiver of that right.
  • If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
  • Any waiver to the terms and conditions must be in writing to show acknowledgement of amendment to the terms by the Value Co team.
  • These Terms and Conditions including referred documents for example Privacy Policy, Return and Refund policy contain the whole agreement between you and Value Co and no other Warranty or undertaking is valid.